AX2700 WiFi Cable Modem Router (CAX30S)

What Firmware version is currently loaded?

Be sure your using a good quality LAN cable between the modem and ethernet connected devices. CAT6 is recommended. 

Power OFF the modem and ethernet connected devices for 1 minute then back ON with the modem first then ethernet connected devices. 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.

Is AX mode and Smart Connect enabled or disabled? 

Ensure any wireless adapter drivers are updated on the laptop. 

My DISH Hopper connects to my CAX30. 

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DFlo wrote:

Just installed a AX2700 WiFi Cable Modem Router (CAX30S)

I am unable to connect my Dish Network receiver via the Ethernet cable. Says router not found. 

I also cannot connect one of my laptops wirelessly unless i use the guest network, on a second laptop it only connects via the 5g. it won't connect to the 2.4 and when connected to 5g it won't access some websites

 

Thanks for any suggestions.

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