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Forum Discussion

KayDaTrevas's avatar
KayDaTrevas
Aspirant
Jun 02, 2023

AX6 router not supported

I just bought this router and it came with all of this information for Nighthawk. I followed the steps to set it up and connect to the internet but it says device not supported. I'm not sure what to d...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 02, 2023

Are you referring to the CAX80 gateway modem? 

 

 

  • KayDaTrevas's avatar
    KayDaTrevas
    Aspirant
    Jun 02, 2023
    Nighthawk AX6 Cable Modem Router
    Model CAX30
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Jun 02, 2023

      What Firmware version is currently loaded?

      What ISP are you with?

      Have you got on the phone with the ISP and support tech to have them associate the modem with there services?