NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

macdod's avatar
macdod
Follower
Jul 17, 2020

BEWARE: Nighthawk C7800 wireless can only see wireless, wired can only see wired

I have a C7800 firmware version V3 01.43 (latest). My issue is I migrated from a netgear C6300 series modem/router to get better coverage inside my house. The C6300 modem/router worked fine. When I s...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 17, 2020

I presume that if NG can't figure this out then I would return the C7800 and find something else or revert back to your prior model modem. 

 

I recommend that you can put the prior modem in to modem mode only and connect up a external wifi router system which gives better control and flexibility of your devices. Gateway modems are a bit less flexible.