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Forum Discussion

Dboy501's avatar
Dboy501
Guide
Apr 29, 2020

Blinking upstream light

It's actually a c7000v2. But the upstream light won't stop blinking no matter what I do, and it's been like this for 4 days. I e tried resetting it in every way possible, even a factory reset. I've al...
milhan's avatar
milhan
Tutor
Sep 27, 2020

Hi,

 

I already talked to the ISP 2 days ago and asked them to check my connection and the agent said everything is normal. My modem is connected directly to the ISP cable; there are no splitters of any sort in between. I powered off and after several hours powered on several times in the past week and the same issue.

 
 
plemans's avatar
plemans
Guru - Experienced User
Sep 28, 2020

milhan the ISP's first response is always "our line is fine". 

I'd recommend starting your own thread and posting  your cable connetions page and logs. That gives us a snap shot of your line info. I'd recommend starting your own so your info doesn't get confused with the OP's