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Solved
Blocked MAC disappeared
I blocked a MAC address in the Orbi web version interface. I deleted the device in the Orbi android app too. Later, I found that this may be one of my devices. I went to the web interface to unblo...
I finally got it to work! The mystery device is the ethernet device. When I tried to log in to the router the message that it is blocked in Access Control came up. I checked the Orbi web interface from another computer and it finally showed the device as blocked. No more hidden mac address. From the web interface I was able to allow it access. It works again! Thank you!
PS: sorry for messing up the discussion with the removed message content. I didn't know how to delete the message after it was posted.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
LA2 wrote:
I blocked a MAC address in the Orbi web version interface. I deleted the device in the Orbi android app too. Later, I found that this may be one of my devices. I went to the web interface to unblock the MAC address in the blocked list, and it was not there. The Orbi app is showing the device again with the same MAC address. I tried to add it back to the web interface and received a message that it was a duplicate MAC address. I can't see this MAC address in the Orbi web interface or on amor.netgear.com. I have rebooted the Orbi twice without results. This all started after I had to do a factory reset due to every single device getting blocked by the Orbi. Before this happened all devices connected without issue. How do I unblock a MAC address that I can't see in the interface in the block MAC addresses list?
Orbi CBR750
Firmware version 4.6.14.4
Orbi app is Android
version2.42.0.4260
FURRYe38 , 2 phones are set for random mac addresses by default. I set them to the phone mac. I didn't see much difference. I do not get multiple mac entries in the web interface when the randomized macs are turned on which I would expect to see. When I put the phones back to the random mac addresses the web interface shows only the phone macs as new and now offline.