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Forum Discussion
Solved
Blocked MAC disappeared
I blocked a MAC address in the Orbi web version interface. I deleted the device in the Orbi android app too. Later, I found that this may be one of my devices. I went to the web interface to unblo...
I finally got it to work! The mystery device is the ethernet device. When I tried to log in to the router the message that it is blocked in Access Control came up. I checked the Orbi web interface from another computer and it finally showed the device as blocked. No more hidden mac address. From the web interface I was able to allow it access. It works again! Thank you!
PS: sorry for messing up the discussion with the removed message content. I didn't know how to delete the message after it was posted.
LA2 wrote:
The Orbi app is showing the device again with the same MAC address.
I probably should have asked what sort of device this is and if it appears to be working correctly. The Orbi 'app' lists devices by type of connection (2.4G, 5G, Wired). I do not remember what order devices appear in the web Attached Devices display. (it might differ by model of Orbi. Need to research that.)
The device is showing as a computer with the name of Luxshare in the orbi app. It does not show up on armor.netgear.com. I do not have a device with this name that I know of. I think it could possibly belong to a USB-C to ethernet adapter which is why I am trying to get it back. This is the best way that I can connect to the Orbi when I need to set everything back up after a crash. The Orbi app seems to be a disaster to use for an initial setup for me.
As a test I have set the access control to allow all new devices to connect. I will try the ethernet device and see how the Orbi app and the Orbi interface react.