NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Brand new and having issues - 2.4g wifi won't connect to any devices
I just purchased a new modem/router and got it set up, but the 2.4g band won't connect to any devices. On my Roku, it shows an X for Internet connection, and my other devices (iphone, ipad and macbo...
I changed the password but not the ssid.
I just tried changing the SSID and it didn't help either.
do 5ghz and wired devices work?
- Yes. No issues with Ethernet or 5g.
If its new, I'd exchange it. It'd be faster than trying to RMA it through netgear.
- Will do. Do you suggest separate modem and router or the combo? Any specific suggestions? am looking for a reliable connection for a 1700 sf home.
I do suggest seperating out the modem and router.
If they're a combo device, the isp controls the firmware on both the modem and the router.
If you seperate them out, they only control the firmware on the modem. It allows you to update the router more and customize more.
Plus you can upgrade easier or if a device fails, it doesn't take out both modem and router.
its a little more cost up front but worth it in my experience.
I'm a fan of the CM1000 or CM1100 for modems but that'd depend on what modem your isp supports. They're a docsis 3.1 modem and work great.
In terms of routers, it just depends on what you're wanting. A solid dual band router is the R7800 but there's also triband routers or even going the router of a netgear orbi setup. they've been dropping in price on amazon, especially the renewed ones.
