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Forum Discussion
Brand new CMD31T Cable modem constantly dropping internet connection on Comcast
Hi everyone. This is my first post as I have a persistent ongoing issue with a brand new CMD31T cable modem. I'm actually on my second one as Netgear phone support told me that I had a defective unit....
Just contacted Netgear support and they said that Comcast would have to support me directly just like you said. They said that Comcast engineers would have to flash certain firmware specific to their service. Called Comcast and they said nothing like that needed to be done.
Anyway thanks for the help. Looks like this product is just a dud and I'll be returning it.
Anyway thanks for the help. Looks like this product is just a dud and I'll be returning it.