NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Brand new CMD31T Cable modem constantly dropping internet connection on Comcast
Hi everyone. This is my first post as I have a persistent ongoing issue with a brand new CMD31T cable modem. I'm actually on my second one as Netgear phone support told me that I had a defective unit....
Im having this issue as well except with Cox. Over the course of a month, i have had new coax cable, the line on the wall replaced, and entire new line put into my apartment, different routers, and 2 modems of this model, still the same problem as you guys. I get disconnected like 20 times a day. Netgear support did absolutely nothing, you get foreign people who you can barely even understand.