Brand new CMD31T Cable modem constantly dropping internet connection on Comcast

Alihector wrote:

Knock knock. Netgear has been BLACKLISTED from Charter. Again this means that NO NETGEAR modems are allowed to be connected going forward as of May 2012. Yet they as you can see are pretending this unit still can be sold for Charter. Fraud! I contacted the BBB and got a ridiculous letter back from a customer "support" rep asking for my help in researching how they were blacklisted and how they just never knew. Didn't offer me any solution. This is beyond outrageous. This is their business to know and to determine how to resolve it. They need to refund me for the unit and the cost of having a tech come out for an install with a different company's model. :mad:Next step Attorney General of CA office.