NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
benjedi420vt
Jul 21, 2021Aspirant
Broken WAN port, can I use LAN port R6900
Hi, To hopefully make this easier to navigate I've put my questions up at the top but to get the context please read below Q1: If the WAN/Internet/yellow port is dead, is there anyway to "remap"...
benjedi420vt
Jul 22, 2021Aspirant
Hi. Thanks for this response. So I went to the debug page and there was a option to check called
WAN mirror to LAN port 1
Is that what you were referring to?
Anyway, I checked it, unplugged my home network LAN cable from LAN port 1 and put it into LAN port 2. Then I unplugged my cable from the WAN port and pluged it into the LAN port 1. Then I rebooted the router.
The home netowrk seems to be working but unfortunately the internet is still out.
Ben
plemans
Jul 22, 2021Guru - Experienced User
What modem is it?
Did you power off the modem and the router for 2 minutes,
then power the modem on, give it 2 minutes, and power the router on?
- antinodeJul 22, 2021Guru
> [...] there used to be a map wan port to lan port 1 [...]
"map" and "mirror" are spelled differently for a reason.
I know nothing, but I would not expect that feature to work as
desired. My (possibly dim) understanding of such port mirroring is that
it's read-only, intended to allow monitoring of the WAN traffic. I
would not expect it to allow (potentially) multiple simultaneous
transmitters on the same interface.A quick Web search for terms like, say,
router port mirror
might be educational.On my D7000[v1] (V1.0.1.78_1.0.1), I can find no such feature, so I
can't test anything, but I'd be at least a little amazed if it worked
the way you want.
With a dead/disconnected WAN/Internet port, I'd expect to see nothing
at all on a mirror port.
Irrelevant: The D7000 has a different feature on its debug.htm page,
"Save a copy of WAN interface packet trace", but I've never gotten that
to save Bit One, so I wouldn't mind having even a limited
port-monitoring feature. If it worked at all.- benjedi420vtJul 29, 2021Aspirant
Thanks for all the replies. I got a new router the RAX78 from Costco. However, I'm wondering if something happened to my modem Netgear CM1150V. Since hooking up the new router, I have been losing internet signal 6-10 times per day. Xfinity just confirmed to me they see that I have lost signal 6 times in the last 24 hours.
Any ideas on how to tell if the modem is bad or going bad? It's only 6 months old and I purchased it from Netgear.com so I can't just return it to a store (won't ever buy that way again...costco every time from now on)
(sorry if now this is the wrong thread)
- FURRYe38Jul 29, 2021Guru - Experienced User
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://highspeed.tips/docsis-events/
benjedi420vt wrote:Thanks for all the replies. I got a new router the RAX78 from Costco. However, I'm wondering if something happened to my modem Netgear CM1150V. Since hooking up the new router, I have been losing internet signal 6-10 times per day. Xfinity just confirmed to me they see that I have lost signal 6 times in the last 24 hours.
Any ideas on how to tell if the modem is bad or going bad? It's only 6 months old and I purchased it from Netgear.com so I can't just return it to a store (won't ever buy that way again...costco every time from now on)
(sorry if now this is the wrong thread)