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Forum Discussion
Billdoom
Aug 05, 2016Aspirant
C3000-100NAS periodically disconnecting from TWC
Greetings, I have a C3000-100NAS modem running firmware version V2.02.08 with the lovely TWC as my ISP. For about a week now, my modem will periodically (several times a day) lose connection....
- Aug 09, 2016
So apparently there was some kind of "signal problem" between TWC and the modem. The tech sent some updated signals to it and wants me to do a full power cycle and that it should be fixed.
DarrenM
Aug 09, 2016Sr. NETGEAR Moderator
Hello bildoom
The only way to figure that out is if the Cable tech comes out to your home to investigate to make sure its not a issue with the cable lines.
DarrenM
Billdoom
Aug 09, 2016Aspirant
So apparently there was some kind of "signal problem" between TWC and the modem. The tech sent some updated signals to it and wants me to do a full power cycle and that it should be fixed.