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Forum Discussion
Luncheon
Aug 06, 2018Follower
C3000-100NAS Wireless turned itself off, can't turn back on
Simple jist of it is, this morning my wifi was working just fine. Came home to it being down, login to the modem from a hardwire and it says wireless is turned off. Every time I click to turn the radios back on, or hit advanced settings the thing tries to load something till it times out and then reboots. I hit both the two buttons on the device itself and have factory reset it but I can't get it to turn back on.
Dallas, TX Spectrum
1 Reply
- vkdeltaNETGEAR Employee Retired
this is most likely done by spectrum.
they have put your device on "no wifi" config/boot file.Even if you turn on the WIFI and reboot, they will automatically turn if off.
You can disconnect the coax cable, restore factory defaults and check WIFI is working. then Connect the coax to spectrum line and you should see device rebooting and turning off Wifi. If this happens, then it is spectrum "no wifi" code.
Please call spectrum and tell them to REMOVE "no wifi" from the config file.