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Forum Discussion
C3000-100NAS
I had a rented modem from cox when they setup the 2 frequency: 2.4 GHz (S) and 5 GHz (F). I had it replaced by my own modem (Netgear C3000-100NAS)
My Honeywell thermostats have had issue with "Offl...
I checked www.netgear.com a few days ago and found that my modem complimentary 90 days technical support expired in March.
I had trouble shoot with Honeywell home care. The problem is probably not with the thermostat or the wire connections of the thermostat. The thermostat app is getting "Offline" often, but after I reset the modem, it will work again, for a few days.
I think it is interference of the WiFi channels that is causing the thermostat WiFi connection to drop. Probably not many users check their WiFi channel. If anyone has issue with their internet connections, is it a good idea to check their WiFi channels in the neighborhood?
I can change the WiFi channel of my modem/router. I did that by changing channel from "auto" to channel 11. But I cannot change the 2.4 GHz channel from channel 8 to a channel that I prefer. Are there better modem that let you change that?