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Forum Discussion
Hglinski
Dec 26, 2016Aspirant
C3000 dropping connection
I have have had 8 wireless devices connected to my c3000 wireless router modem without problem. Added two more, occaisionally disconnect from internet . is there a limit? Is there a solution to connec...
HanabiraAsashi
Dec 29, 2016Aspirant
I have the C6300BD and for the last week or so, my router has been randomly rebooting once every few hours.
DarrenM
Dec 30, 2016Sr. NETGEAR Moderator
Hello HanabiraAsahi
Are you able to log into the modem and see what is happening in the logs when it keeps rebooting.
DarrenM
- HanabiraAsashiDec 30, 2016Aspirant
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
I called my ISP and they said I wasnt getting a good signal, so they refreshed it.. it happened 2 minutes later, and apparently again an hour later.
- DarrenMDec 30, 2016Sr. NETGEAR Moderator
Hello HanabiraAsashi
If you are getting alot of T3 and T4 timeouts then its a line issue I would have you ISP send out a Tech to check your cable lines.
DarrenM
- TrikeinDec 30, 2016Luminary
T4 are usually caused by low downstream(DS) signal to noise ratio(SNR) problems. It should be above 34-36 depending on modulation. Post your signal levels for deeper review. For instance, ff your DS SNR is above 36 on all channels, then the T4 show a problem at the ISP headend, AKA a service outage of some type. Or if your DS SNR is low but your DS power level is high, then it suggest some kind of noise or ingress on the line, and I would check for a bad splitter.
- HanabiraAsashiDec 30, 2016Aspirant
I dont know where to find that info, but the tech on the phone said my signal strength was really good. Could it be a bad coaxial?
edit: found it, 38.2 down, with about 7 power