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Forum Discussion
Coxjj04
Jul 14, 2015Aspirant
C3000 Help
I have a C3000 which has suddenly stopped working. The power light is on and the downstream light is flashing. TWC says there is nothing wrong on their end. Netgear can fix it if I pay. :rolleyes:...
Babylon5
Jul 15, 2015NETGEAR Employee Retired
Sorry for all the questions and no answers, but I’m just trying to build a picture of what is happening. Do wireless devices connect to the network but just not have Internet access, or do they fail to connect completely.
At the computer can you ping Internet based sites from a Command Prompt (Start, All Programs, Accessories)?
Try;
Ping www.google.com
Ping 74.125.24.99
I’m at work at the moment and the company firewall blocks both of those pings for me, so please check that you can ping that URL and IP Address at a computer that does have Internet access.
At the computer can you ping Internet based sites from a Command Prompt (Start, All Programs, Accessories)?
Try;
Ping www.google.com
Ping 74.125.24.99
I’m at work at the moment and the company firewall blocks both of those pings for me, so please check that you can ping that URL and IP Address at a computer that does have Internet access.