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Forum Discussion
Coxjj04
Jul 14, 2015Aspirant
C3000 Help
I have a C3000 which has suddenly stopped working. The power light is on and the downstream light is flashing. TWC says there is nothing wrong on their end. Netgear can fix it if I pay. :rolleyes:...
Coxjj04
Jul 23, 2015Aspirant
I called TWC back and they tried three different troubleshooting things over the phone. Still no internet. They are sending a technician tomorrow morning. Anything else I can try in the meantime?
- DarrenMJul 23, 2015Sr. NETGEAR Moderator
Hey coxjj04
The only other thing I could suggest is do a factory reset on the modem by holding a paper clip in the small hole on the back of the modem but if you do this you will lose all of your wireless settings and will have to reconfigure them. Hope to hear what the issue is after your tech visit.
DarrenM