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rjchan's avatar
rjchan
Follower
Jul 27, 2019

C3000 Missing BP Configuration Setting

 

I have been having problems with my wifi connection for the last couple days. The downstream and upstream lights will blink and the internet light is off, and this happens even when I reset the router. My roommate has an ethernet cable plugged into the router, and they haven't had any problems with the internet connection.

 

This is the event log on my router:

 

Time

Priority

Description

2019-6-11, 00:39:20

Critical (3)

No Ranging Response received - T3 time-out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.0;CM-VER=3.0;

2019-6-11, 00:40:05

Critical (3)

Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-6-11, 00:40:37

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-6-11, 01:13:44

Critical (3)

Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-6-11, 02:03:12

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-6-11, 02:03:20

Critical (3)

Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-6-11, 02:03:52

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-6-11, 02:04:03

Critical (3)

No Ranging Response received - T3 time-out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.0;CM-VER=3.0;

1970-1-1, 00:00:30

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;

2019-6-18, 22:32:37

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-6-19, 01:12:04

Critical (3)

Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-6-19, 01:12:37

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-6-19, 01:30:42

Critical (3)

Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-6-19, 01:31:15

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-6-19, 01:31:24

Critical (3)

No Ranging Response received - T3 time-out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.0;CM-VER=3.0;

2019-6-19, 01:31:52

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.0;CM-VER=3.0;

2019-6-19, 05:41:50

Critical (3)

Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

1970-1-1, 00:00:31

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;

2019-7-25, 23:57:00

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-7-26, 18:09:06

Critical (3)

Resetting the cable modem due to docsDevResetNow

1970-1-1, 00:00:30

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;

2019-7-26, 18:11:06

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

1970-1-1, 00:00:30

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;

2019-7-27, 00:37:42

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

1970-1-1, 00:00:30

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;

2019-7-27, 00:58:25

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

1970-1-1, 00:00:30

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;

1970-1-1, 00:00:33

Notice (6)

WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INIT

1970-1-1, 00:00:42

Notice (6)

Honoring MDD; IP provisioning mode = IPv4

1970-1-1, 00:00:44

Warning (5)

DHCP WARNING - Non-critical field invalid in response ;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.0;CM-VER=3.0;

2019-7-27, 01:57:04

Error (4)

Missing BP Configuration Setting TLV Type: 17.1;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-7-27, 01:57:04

Error (4)

Missing BP Configuration Setting TLV Type: 17.2;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-7-27, 01:57:04

Error (4)

Missing BP Configuration Setting TLV Type: 17.3;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-7-27, 01:57:04

Error (4)

Missing BP Configuration Setting TLV Type: 17.4;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-7-27, 01:57:04

Error (4)

Missing BP Configuration Setting TLV Type: 17.5;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-7-27, 01:57:04

Error (4)

Missing BP Configuration Setting TLV Type: 17.6;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-7-27, 01:57:04

Error (4)

Missing BP Configuration Setting TLV Type: 17.7;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-7-27, 01:57:04

Error (4)

Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-7-27, 01:57:04

Error (4)

Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

2019-7-27, 01:57:52

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 28, 2019

    Contact your ISP and have them check the modem out on there system. Have then ensure the singal and quality up to the modem is good.

    Be sure to remove any coax line splitters between the ISP modem and ISP service box. These can cause problems. 

    rjchan wrote:
     

    I have been having problems with my wifi connection for the last couple days. The downstream and upstream lights will blink and the internet light is off, and this happens even when I reset the router. My roommate has an ethernet cable plugged into the router, and they haven't had any problems with the internet connection.

     

    This is the event log on my router:

     

    Time

    Priority

    Description

    2019-6-11, 00:39:20

    Critical (3)

    No Ranging Response received - T3 time-out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.0;CM-VER=3.0;

    2019-6-11, 00:40:05

    Critical (3)

    Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-6-11, 00:40:37

    Critical (3)

    Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-6-11, 01:13:44

    Critical (3)

    Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-6-11, 02:03:12

    Critical (3)

    Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-6-11, 02:03:20

    Critical (3)

    Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-6-11, 02:03:52

    Critical (3)

    Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-6-11, 02:04:03

    Critical (3)

    No Ranging Response received - T3 time-out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.0;CM-VER=3.0;

    1970-1-1, 00:00:30

    Critical (3)

    SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;

    2019-6-18, 22:32:37

    Critical (3)

    Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-6-19, 01:12:04

    Critical (3)

    Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-6-19, 01:12:37

    Critical (3)

    Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-6-19, 01:30:42

    Critical (3)

    Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-6-19, 01:31:15

    Critical (3)

    Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-6-19, 01:31:24

    Critical (3)

    No Ranging Response received - T3 time-out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.0;CM-VER=3.0;

    2019-6-19, 01:31:52

    Critical (3)

    SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.0;CM-VER=3.0;

    2019-6-19, 05:41:50

    Critical (3)

    Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    1970-1-1, 00:00:31

    Critical (3)

    SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;

    2019-7-25, 23:57:00

    Critical (3)

    Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-7-26, 18:09:06

    Critical (3)

    Resetting the cable modem due to docsDevResetNow

    1970-1-1, 00:00:30

    Critical (3)

    SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;

    2019-7-26, 18:11:06

    Critical (3)

    Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    1970-1-1, 00:00:30

    Critical (3)

    SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;

    2019-7-27, 00:37:42

    Critical (3)

    Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    1970-1-1, 00:00:30

    Critical (3)

    SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;

    2019-7-27, 00:58:25

    Critical (3)

    Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    1970-1-1, 00:00:30

    Critical (3)

    SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;

    1970-1-1, 00:00:33

    Notice (6)

    WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INIT

    1970-1-1, 00:00:42

    Notice (6)

    Honoring MDD; IP provisioning mode = IPv4

    1970-1-1, 00:00:44

    Warning (5)

    DHCP WARNING - Non-critical field invalid in response ;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.0;CM-VER=3.0;

    2019-7-27, 01:57:04

    Error (4)

    Missing BP Configuration Setting TLV Type: 17.1;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-7-27, 01:57:04

    Error (4)

    Missing BP Configuration Setting TLV Type: 17.2;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-7-27, 01:57:04

    Error (4)

    Missing BP Configuration Setting TLV Type: 17.3;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-7-27, 01:57:04

    Error (4)

    Missing BP Configuration Setting TLV Type: 17.4;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-7-27, 01:57:04

    Error (4)

    Missing BP Configuration Setting TLV Type: 17.5;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-7-27, 01:57:04

    Error (4)

    Missing BP Configuration Setting TLV Type: 17.6;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-7-27, 01:57:04

    Error (4)

    Missing BP Configuration Setting TLV Type: 17.7;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-7-27, 01:57:04

    Error (4)

    Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-7-27, 01:57:04

    Error (4)

    Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;

    2019-7-27, 01:57:52

    Critical (3)

    Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:40:d0:c3:aa:d0;CMTS-MAC=00:ca:e5:c8:c9:5b;CM-QOS=1.1;CM-VER=3.0;