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DRushing's avatar
DRushing
Aspirant
Aug 21, 2017

C3000 modem router lost internet connection

Ever since a storm came through, I have no internet connection. Checked the cords, rebooted, etc. All of the troubleshooting directions tell me to connect my computer to the router with an Ethernet ca...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Aug 23, 2017

Hello DRushing 

 

Are any of the lights not working on the modem?

 

DarrenM

DRushing's avatar
DRushing
Aspirant
Aug 23, 2017
The power light and 2.4 GHz light are green. The downstream light is blinking. The upstream and Internet lights are off.
  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Aug 24, 2017

    Sounds like you will need to contact your ISP something is not getting a connection.

     

    DarrenM