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Forum Discussion
C3000 Router lockups
I have a C3000 modem/router which locks up at least once a day. It has Firmware that is older. V1.01.11 NetGear has said that the only way to update the firmware is through your ISP. But I have WO...
If you log into the modem's connection page, get a screen snip of all the connections info (upload/download/snr) and post it on here. even if its multiple snips. Also get a screen snip of your logs.
If you have any coax line splitters, attenuators, or amplifiers in line, remove them. If possible, directly connect the modem where the coax enters the home. this prevents wiring wthin the home from being the issue.
It is unfortunate that the ISP controls the firmware but the reason why is that if 3rd parties could control the firmware on modems, they could set the speed that they wanted and not what the ISP sets. (there's more reasons but thats key)
Maybe this will change in the future but right now its the same for all device makers. not just netgear.