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smpsm's avatar
smpsm
Follower
Feb 17, 2018

C3000 Upstream Issue

Hi, I came home yesterday and my internet was out. Checked with the cable company and I’m good there. The power light is on and steady, the down stream light is blinking, the upstream light is out, and the light below that is out as well. I’ve tried resetting it and so far that hasn’t changed anything. Any ideas?
Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Feb 21, 2018

    Have you tried removing the coax and putting it back on the modem when doing the restart? also have you tried to remove any cable splitters and plug directly into the coax.

     

    DarrenM