C3000 works fine for general viewing like youtube or netflix, email, searches and all but if I go to

Downloads of tutorials like a cooking or woodworking demo frequently don't complete-I get a message such as "timed out" or "taking too long" and I am pretty sure that the equipment is not downloading at the speed indicated on the box. If I watch the progress the rate is frequently less than 100 and has never gone over 210 and fluctuates widely. The Netgear pages are very unwieldy