NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Heidicautrell's avatar
Jun 17, 2017

C3600 Ethernet Light Blinking Green

I have a netgear C3600, DOCSIS 3.0 and I cannot connect to the internet via Ethernet cable nor by wifi. I called Cox my service provider and the modem looks fine to them on their end even after the told my modem to reset.

I cannot access the router login.net nor the up address my instructions give me.

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello heidcautrell

     

    Sounds like the modem is locked in modem only try using 192.168.100.1 to access the modem.

     

    DarrenM