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Forum Discussion
130s
Aug 28, 2019Aspirant
C3700-100NAS frenquently gets (factory?) reset
I noticed within the last 2 weeks (8/28/2019 today) that my device lost setting. Although I haven't checked every single setting, I'm aware at least the following settings are reset: Admin page pas...
FURRYe38
Aug 28, 2019Guru - Experienced User
Any one have access the the modem and it's reset button? This would be only one way that the modem could be reset or the ISP forced a reset from there end which they shouldn't be doing.
130s
Aug 28, 2019Aspirant
First of all, I forgot to mention in my original post that this issue occurred **TWICE** within the last couple of weeks.
> Any one have access the the modem and it's reset button?
No, I was the only one at home for both times.
Given your comment, I now am going to ask ISP's (Comcast) customer support for the help.
- FURRYe38Aug 28, 2019Guru - Experienced User
Have them check there logs for anything.
Hope you find out whats going on.