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Forum Discussion

jminty's avatar
jminty
Tutor
Nov 02, 2015

C3700 5G Network Problems

The 5 ghz network on my C3700 will drop out every so often. I can usually get a couple good days of connectivity and then the network will disappear. It takes me restarting the unit to get the network back online. It appears that the 2.4 ghz network stays up just fine. I don't usually have problems with that one.

Does anyone else have this problem? I've tried a couple different channels and the problem always comes back up.

4 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello jminty

     

    Is this happening on 1 device or multiple?

     

    DarrenM

    • jminty's avatar
      jminty
      Tutor

      DarrenM, it happens on the router itself.  The 5G network will drop out until I restart the unit.  I only have one C3700, if that is what you are asking.

    • jminty's avatar
      jminty
      Tutor

      leoE, yes your post sounds like what is happening to me.  I have to restart it each time the 5G network drops out.  Not really sure why.  I'm hoping I can get some help on the issue.  I hope that it will shed some light on any issues you have as well.