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Forum Discussion
ng678
Aug 14, 2015Guide
c3700 connection issue - only able to access a few websites
I came back from vacation to find that my c3700 would only access certain websites (Facebook, Gmail, Comcast, Wikipedia, and so on) but not the rest of the internet (Amazon, Reddit, CNN, Evernote). ...
DarrenM
Sep 02, 2015Sr. NETGEAR Moderator
Hello ng678
Are you able to connect to the wireless and it say connected to the internet but you can not access a website? Maybe its a strange DNS issues try to go to 74.125.25.103 in your web browser this is the ip to www.google.com Let me know what happens.
DarrenM
ng678
Sep 02, 2015Guide
I can't connect to the wireless, and I get full bars.
When I try and put in a website, it doesn't load - chrome does say "connection refused" specifically.
If I put in "74.125.25.103" it doesn load, but the address in the address bar does change to "google.com" but that may be because I've gone to google before.
(this is all on a macbook)
My PS4 seems to think it may be a DNS issue, but it's not exactly the best diagnosic measure.
- DarrenMSep 02, 2015Sr. NETGEAR Moderator
We can try something to test if it is a DNS issue if you log into your router and then click on advanced-setup-internet setup then Click use these DNS servers try to enter googles dns for the primary DNS use 8.8.8.8 and for the secondary use 8.8.4.4 shouldnt need a third one then test if any thing will connect to a website. This will rule out if its DNS related or not.
DarrenM
- ng678Sep 02, 2015Guide
Changing to Google DNS seems to fix the issue. Thank you!
Remind me, what would cause DNS issues like that?
- DarrenMSep 02, 2015Sr. NETGEAR Moderator
The Dns is provided by the ISP its a server they run for all there customers so when you type websites in such as www.google.com it will point your pc to the proper ip address and connect to that website. glad that worked for you may want to contact them and inform them something is wrong with the DNS.
DarrenM
- ReckonerSep 03, 2015Aspirant
If you need to do some snooping around your network, there's a great available for iPhone and iPad. It's called Fing. It's invaluable for seeing each device's IP address and MAC address and channel. I'm pretty sure it's free, but it's worthwhile. Hope you're able to sort things out soon.