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Forum Discussion
c3700 connection issue
Well I tried Netgear Support and they were zero help.... I have the C3700 - 100NAS Everything worked fine for a couple of months but now nothing except my 2 computers connect and works like normal ...
If you go to the Downloads area and search for the C3700 you will see no firmware listed. Netgear provide that router to ISPs, and the ISPs provide the firmware. Netgear cannot provide support for firmware issues if they don’t produce the firmware.
That's funny Andy. I've been dealing with the exact same issues as the other folks on this board for the past two weeks. When I called Comcast and insisted that they push the firmware down as noted on Netgear's site, the response that I received was that Comcast only pushes their firmware to register the modem - not Netgear's. If that's the issue, then why can't we update it manually like other modem/routers??
Having same intermitent issues as described in this thread. I have sent an email to tech support but doesn't sound like I should get my hopes up. I will pass on anything I find out. In the meantime, has anyone had any luck/progress on stabilizing their performance issues? I did a complete factory reset and performance was much better then a regular reboot but within a single day it already froze up and required a reboot.
Hello wil12ken
If you are having intermit internet connections have you checked to see if you have a cable splitter between the the modem and the wall outlet if you do try removing it and go directly to the wall and test to see if your still having intermit connections. The other thing you could try is if you have another active cable outlet in your home is hook the modme up to it and test to see if your having issues. If you find either one of these to fix the problem I would contact your ISP and have them come check the lines. Hope to hear your feedback.
DarrenM
