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Forum Discussion
krward
Oct 08, 2014Follower
c3700 connection issue
Well I tried Netgear Support and they were zero help.... I have the C3700 - 100NAS Everything worked fine for a couple of months but now nothing except my 2 computers connect and works like normal ...
Polarlaw06
Aug 01, 2015Initiate
That's funny Andy. I've been dealing with the exact same issues as the other folks on this board for the past two weeks. When I called Comcast and insisted that they push the firmware down as noted on Netgear's site, the response that I received was that Comcast only pushes their firmware to register the modem - not Netgear's. If that's the issue, then why can't we update it manually like other modem/routers??
wil12ken
Aug 16, 2015Aspirant
Having same intermitent issues as described in this thread. I have sent an email to tech support but doesn't sound like I should get my hopes up. I will pass on anything I find out. In the meantime, has anyone had any luck/progress on stabilizing their performance issues? I did a complete factory reset and performance was much better then a regular reboot but within a single day it already froze up and required a reboot.