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Forum Discussion
c3700 connection issue
Well I tried Netgear Support and they were zero help.... I have the C3700 - 100NAS Everything worked fine for a couple of months but now nothing except my 2 computers connect and works like normal ...
I called Netgear to try and fix the 5g connection issue. I'm on Charter and I do not have cable, just internet. They wanted to charge me $129.00 to fix a $120 modem that is still under warranty. They want to claim it's a configuration issue.
I'd already read here and elsewhere the bad reviews of the products performance. It's clearly a product issue. When I explained to India that I can buy another brand modem for less money and be done with it, he then said I could pay $39 for 30 minutes.
Is this a scam? What are you not understanding? It's your product that is the problem. Not my configuration of it.
I'm done with Netgear products. I don't like piss poor customer support.