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emittim3's avatar
emittim3
Follower
Jul 25, 2016

C3700 email logs failing

I've been troubleshooting the ability to e-mail the netgear logs from my C3700. I've tried both sending e-mail to an internal e-mail server (confirmed that the internal server is working via a manual smtp mail transmission via 'telnet <IP> 25' and also to Google's GMAIL SMTP service. Both end up with log entries like the below (message of "[email failed] Failed to Connect Tcp Socket! 360" ):

 

 

[email failed] Failed to Connect Tcp Socket! 3601Mon Jul 25 11:18:22 20160.0.0.0:00.0.0.0:0

 

I have also run tcpdump (wireshark) on the e-mail server and see a bunch of TCP Retransmission issues. Has anyone else seen/experienced this issue and found a way to resolve it?

 

 

 

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello emittim3

     

    Are you able to provide a screenshot of the wireshark so I can have this looked at.

     

    DarrenM