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Forum Discussion
C3700 Firmware Update
I have a C3700-100NAS N600 Cable Modem with firmware version V1.01.11. I can not establish a PTPP VPN connection to my office. It appears that there is a newer firmware version (2.02.08) that suppo...
Update: It's been a week and, other than two measurable slowdowns that I suspect were Comcast bandwidth issues, the modem/router is performing well. I haven't had any connectivity issues either. I had some issues when "connected automatically" to the router before the firmware upgrade whereby I'd have to disconnect and reconnect on power up of my laptop, but those have disappeared after the update to V2.02.08.
I'm getting the same run-around from Comcast/Xfinity regarding the c3000/c3700 modem/router. I have the c3000. They claim that they don't "Push" firmware to users, it's Netgear's problem. Please collaborate with Comcast and give us a link from which we can download the firmware so we can install it ourselves. Whether it's a link on your server, or on Comcast's, we should be able to access it from somebody.
Hello Grouch1357
It does not work that way with cable companys any brand modem that you have goes through the same process they have to send the FW to the ISP and then they approve it make any changes needed and release it on there own schedule no way to do a manual update.
DarrenM
I am having the same problem. My C3700 has Firmware V1.01.11, and Netgear's webpages say that I need V2.02.08. My wifi connection is intermittent, although my wired connection always works.
I'm on hold with my fifth call to Comcast. So far, none of the people on the line have believed that they are able to push an update. They insist that Netgear is incorrect in telling me that they have the power to do this, because the modem is owned by me and not by Comcast.
I have to conclude that communication between Comcast and Netgear is pretty bad.
