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Forum Discussion
mfs
Nov 21, 2016Aspirant
C3700 Firmware Update
I have a C3700-100NAS N600 Cable Modem with firmware version V1.01.11. I can not establish a PTPP VPN connection to my office. It appears that there is a newer firmware version (2.02.08) that suppo...
chiefdn
Jun 04, 2017Guide
Someone from NETGEAR needs to get this lack of update firmware issue resolved. My cable ISP is not pushing any updates out. They are not listed. They did not supply the hardware. I purchased this device from Best Buy, and i expect NETGEAR to provide security and product enhancement firmware updates, unless of course, NETGEAR has chosen to no longer support the products they sell to the retail market. If this is the case please indicate as such in your documentaion on the package. I find this totally irresponsible and reprehensible of NETGEAR.
If this is not resolved, if no updated firmware can be supplied to the retail market purchaser, then all of my future personal and professional purchases shall have NETGEAR removed from the 'Acceptable OEM' list.
Fix this, or consider yourself just another snake oil sales company...
- DarrenMJun 05, 2017Sr. NETGEAR Moderator
Hello chiefdn
If you use any companies modem the firmware is updated by the ISP so no way to manually update the firmware.
DarrenM