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Forum Discussion
mfs
Nov 21, 2016Aspirant
C3700 Firmware Update
I have a C3700-100NAS N600 Cable Modem with firmware version V1.01.11. I can not establish a PTPP VPN connection to my office. It appears that there is a newer firmware version (2.02.08) that suppo...
chiefdn
Jun 05, 2017Guide
Darren,
I'm not using any companies modem. I bought it. Not from the isp. Since I own it I should be able to update it. I cannot update it and the only company that can is Netgear.
I'm not using any companies modem. I bought it. Not from the isp. Since I own it I should be able to update it. I cannot update it and the only company that can is Netgear.
DarrenM
Jun 05, 2017Sr. NETGEAR Moderator
I understand you own the modem but with cable company we have to make the firmware then send it to the ISP they then certify the firmware make any changes they need to and release the firmware when they feel they need to this is the same for any modem you buy with any company.
DarrenM
- chiefdnJun 06, 2017Guide
Darren,
I did not buy it from the cable company. all they know is i have a customer supplied cable modem. unless you supply the update to WaveBroadband, i wont get an update. Wave does not supply nor support Netgear modems. The only way i see this modem ever getting an update is if you provide it. This modem constantly disconnects from the internet and requires rebooting almost daily.