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Forum Discussion
C3700 Firmware Update
I have a C3700-100NAS N600 Cable Modem with firmware version V1.01.11. I can not establish a PTPP VPN connection to my office. It appears that there is a newer firmware version (2.02.08) that suppo...
I'm also in the same boat on this. Showing version 1.01.05 on my device with Concast's being 2.02.08
I unfortunately have yet to get a helpful person on the issue, they keep sending me to Netgear, and Netgear keeps wanting to charge me $180 for the anual service warenty (Which if you ask me is extortion) to look into the issue. I'm getting real close to buying a new modem, and trust me it won't be a Netgear this time
yah, Netgear is over for me. lousy support. finger pointing. no attempt to deal with modem related issues. no desire to assist the customer. apparently their equipment is not their problem once it leaves the shelf. I dont recall seeing an "as is - where is" sign or notice on the box or in the store.
I deal with IT gear for work. Theres a reason netgear isn't the stock in trade. I shall steer clear of Netgear in the future. And any recommendations i make shall include a suggestion to stay away from anything they make as well.