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Forum Discussion
mfs
Nov 21, 2016Aspirant
C3700 Firmware Update
I have a C3700-100NAS N600 Cable Modem with firmware version V1.01.11. I can not establish a PTPP VPN connection to my office. It appears that there is a newer firmware version (2.02.08) that suppo...
mac45
Oct 13, 2017Initiate
WOW is my ISP. The statement from Netgear site is NOT TRUE regarding this ISP. The WOW corporation states it operates an 'OPEN' system and would not interferre with any modem manufacture firmware update(s) The notion that ISP'sd need to 'approve' the firmware before it is 'PUSHED' to the device is INcorrect. WOW assured me this issue is SOLELY Netgear's.
So, someone's gonna get caught in a lie (or fraud).
Thanks
vkdelta
Oct 13, 2017NETGEAR Employee Retired
do you have anything in writing from WOW and any contact information.
I believe every modem sold in Retail market is upgraded by the ISPs directly.
Can WoW point to any modem out there is market which is upgraded by the vendor directly?
NTGR can provide FW to WoW if they are willing to push to their customers.