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Forum Discussion
mfs
Nov 21, 2016Aspirant
C3700 Firmware Update
I have a C3700-100NAS N600 Cable Modem with firmware version V1.01.11. I can not establish a PTPP VPN connection to my office. It appears that there is a newer firmware version (2.02.08) that suppo...
chiefdn
Oct 26, 2017Guide
<I believe every modem sold in Retail market is upgraded by the ISPs directly.
Can WoW point to any modem out there is market which is upgraded by the vendor directly? >
Funny, it has been my experience that EVERY modem manufacturer but Netgear supplies firmware updates directly. When they stop supplying updates, the product is considered 'no longer supported'. NETGEAR products are 'no longer supported' as soon as you open the box.
mac66
Oct 28, 2017Guide
That is the exact problem - you can't update FW if the file isn't available! NETGEAR doesn't make it available to me (only to WOW) -- and WOW says they've never 'pushed' any FW (because they have an open system and don't stand in the way of NEGEAR doing it itself.
NETGEAR SAYS IT DOES SEND UPDATES TO ISP's. Then, Why does NETGEAR genie have the FW update feature in its program - YET can NEVER find it when it searches?/!
chiefdn wrote:<I believe every modem sold in Retail market is upgraded by the ISPs directly.
Can WoW point to any modem out there is market which is upgraded by the vendor directly? >
Funny, it has been my experience that EVERY modem manufacturer but Netgear supplies firmware updates directly. When they stop supplying updates, the product is considered 'no longer supported'. NETGEAR products are 'no longer supported' as soon as you open the box.