NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
C3700 How do I test this modem/router? Is there a replacement for Genie?
I am having internet speed/connection issues with all devices on my Netgear C3700 modem/router. My ISP will be here tomorrow to check my connection. An ISP technician truouble getting my modem to r...
Found Event Log. Says Warning (5) and gives mac addresses over and over.
I see Genie is not gone, but it is no longer a Windows App.
Could you write what specifically to look for in the event log that will show if the router/modem is doing well?
When you first log in through the browser you click on the internet icon on the main page.
Got the data from Netgear Genie, posted it here, and now its gone. I went ahead and bought a new router/modem since this one is six years old. Medicom tech is coming today to check out coax signal from utility pole. Funny, it got up to 25 mbps then dropped back to 1.5. It is supposed to be more like 75+. I think my modem/router is working fine. It is some issue at the junction box up the utility pole, as usual. After over 20 years, this will be the 15th service call due to this cable signal going out. I thought we would all be on 5G cell signals by now...no cable, dsl, fiber, nor satellite.