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Forum Discussion
C3700 N600 WiFi Intermittent Internet Connection Issues - Spectrum Internet Provider
Hello, I've been having internet connection issues for about 3 weeks. The internet is working fine, then I lose connection. Typically, I turn the modem off and then back on, and everything is f...
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
Advanced Screen screenshot
- Thank you
Ya, thats not the information we are looking for.
Also please do not post MAC address or serial number information in public forums.
Please post a copy and paste of the modems connection status page.
OK, I'm sorry. I'm completely ignorant on this stuff. Please see attached and let me know if that is the connection status page you are looking for.
