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Forum Discussion
Nick540R
Jan 03, 2022Tutor
C3700 N600 WiFi Intermittent Internet Connection Issues - Spectrum Internet Provider
Hello, I've been having internet connection issues for about 3 weeks. The internet is working fine, then I lose connection. Typically, I turn the modem off and then back on, and everything is f...
Nick540R
Jan 04, 2022Tutor
OK, I've set the channels of both the 2.4 and 5 G per your above suggestion, to see if I have more consistant performance. Fingers crossed.
Also, as I look now, there are eight (8) additional connections listed (neighbors, I'm guessing?). None are more than one bar
Finally, had a different one today: my 2.4G kicked out while my 5G remainded perfectly fine (Two laptops side by side...one can't use anything but the 2.4g). I didn't realize the logs would clear after I made the above channel changes, so I lost the event logs leading up to that problem. When I tried to connect to the 2.4G, my system asked for the network password, and said it had been changed? I powered down and restarted the router, and everything works just fine, again.
Thanks, again, for the help!
FURRYe38
Jan 04, 2022Guru - Experienced User
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router