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Forum Discussion
DailyDropout
Jun 12, 2017Aspirant
C3700 randomly resets daily, often multiple times (error log included)
Hi there. N00b in the house. So, pretty much since I've had my N600 C3700 (October, 2015) I've experienced random daily resets/dropouts. I've had TWC come out a couple of times and they always check ...
- Jun 14, 2017
Hello DailyDropout
I do see some T3 and T4 timeouts so this could be a line issue might be down the line from your house have they checked those lines or just the one coming into your home? Here is what those mean.
https://volpefirm.com/docsis_timout_descriptions/
DarrenM
DarrenM
Jun 14, 2017Sr. NETGEAR Moderator
Hello DailyDropout
I do see some T3 and T4 timeouts so this could be a line issue might be down the line from your house have they checked those lines or just the one coming into your home? Here is what those mean.
https://volpefirm.com/docsis_timout_descriptions/
DarrenM
DailyDropout
Jul 18, 2017Aspirant
Thanks to your expertise I was able to call my provider and sound like I knew what I was talking about. They agreed that the trouble seemed to be coming from down the line and they came out, replaced a couple of connectors, cleaned up the wall port (which the landlord had painted over) and ouila! The internet has been working consistently ever since. Thank you so much for your advice and knowledge.