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Forum Discussion

Ryan0's avatar
Ryan0
Aspirant
Apr 21, 2020

c3700 Secruity Question after Factory Reset

After pressing the reset button in the back, http://192.168.0.1/ asks me for serial number which I provide then asks me to answer two secruity questions. I didn't set any questions. I keep trying to ...
plemans's avatar
plemans
Guru - Experienced User
Apr 21, 2020

are you pushing and holding it until the lights flash? usually 7-15 seconds? 

have you tried a different pc/browser? 

 

  • Ryan0's avatar
    Ryan0
    Aspirant
    Apr 21, 2020

    Yes. Held it until green light flashed again.Tried different browser as well.

     

    Sometimes it doesn't even let me go to the serial number page

    • plemans's avatar
      plemans
      Guru - Experienced User
      Apr 21, 2020

      Make sure the coax is unhooked when you do it. 

      Try a different pc and hardwire into it . 

      also try going to 192.168.100.1