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Forum Discussion
CerberusX1
Sep 28, 2019Aspirant
C3700 speed cap
just got this modem, set it up and for some reason i am caped at 21mbps, i should be getting at least 30mbps, i talked to my isp about it and they sent a "signal" to it and had me reboot it, it did n...
CerberusX1
Sep 29, 2019Aspirant
yeah it dont matter what pc i use, and there is a spliter but its in the service box it is the one the isp put in for the tv line (we have tv through them to) im pretty sure its not a pc issue, when we used the old modem we had 30mbps on all devices/pc's but the old modem is going bad now (wifi stoped working and it loses all its upload)
FURRYe38
Sep 30, 2019Guru - Experienced User
Might contact NG support and ask about this. Sounds like 3700 isn't working to spec...You might get into a CM model modem which is modem only and then connect up a external wifi router, like NGs R7000 series.
Good Luck.