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Forum Discussion
Nick540R
Dec 31, 2021Tutor
C3700 WiFi Intermittent Internet Connection Issues - Spectrum Internet Provider
Hello, I've been having internet connection issues for about 3 weeks. The internet is working fine, then I lose connection. Typically, I turn the modem off and then back on, and everything is f...
Nick540R
Dec 31, 2021Tutor
Thank you for the response.
1) I only have wireless connections. Not sure I have a LAN cable to connect to anything
2) How do I see those pages so I can provide a screenshot?
Thanks, again!
plemans
Dec 31, 2021Guru - Experienced User
- Nick540RJan 02, 2022Tutor
Thank you. I'll work to abtain this information and post the screenshots.
To be continued...
- Nick540RJan 03, 2022Tutor
Hi, could not connect using the link in the two links you provided. Error as shown in the attached.
- plemansJan 03, 2022Guru - Experienced User
so you're not able to log into the router at all?
have you tried factory resetting and reinstalling it?
- michaelkenwardJan 03, 2022Guru - Experienced User
Nick540R wrote:
Hi, could not connect using the link in the two links you provided. Error as shown in the attached.
If you run out of ideas, you could try the right section for your hardware. That is a cable modem router which is not one of the General WiFi Routers (Non-Nighthawk and Non-Orbi) devices covered here.
- Nick540RJan 03, 2022Tutor
Yes, I was advised of my error and will try that rout. Thank you for your patience!