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Forum Discussion

Tj1130's avatar
Tj1130
Aspirant
May 13, 2016

C3700 Won't Connect with TWC

I just had a C3700 replaced under warranty, and when I got the replacement in the mail it wouldn't connect to my Time Warner Cable internet service. Everything appears to boot up and I can access the ...
Troubleshooting
TheEther's avatar
TheEther
Guru
May 15, 2016

Tj1130 Did you call TWC and provide them with the MAC address of your replacement?  TWC needs it in order to authorize your modem to access their network.