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Forum Discussion
rish234
Jul 07, 2022Tutor
C3700v2 Modem Issues | Connected, but activation banner displayed
Hi, similar to this post earlier I've been experiencing some slowdowns (many timeout errors on browser), and connection drops within the past week on both wifi and direct ethernet connections to the ...
- Jul 12, 2022
I had the exact same issue with a C3700v2 and Xfinity, and it started around the same time as your post. What worked for me is a factory reset with the ERASE button found in Administration > Backup Settings. Remove Coax, Erase (reboot occurs). Reconnect coax and power cycle. "Activation" messages stopped, so the modem did reprovision itself, as xfinity said it should. All good now. I hope this helps you.
plemans
Jul 07, 2022Guru - Experienced User
I've seen a few posts with this issue both on spectrum and xfinity. Just in the last couple days to.
I haven't found/seen a fix yet for it
rish234
Jul 07, 2022Tutor
Should have mentioned this in initial post but the downstairs neighbor in my building hasn't been having any issues.
- plemansJul 07, 2022Guru - Experienced User
And they've got the same modem?
- rish234Jul 07, 2022Tutor
Don't think so
- plemansJul 07, 2022Guru - Experienced User
so I'm trying to figure out why your prior statement was germane to the conversation then?
- MhypertextJul 09, 2022Aspirant
I have the C6220 i have the exact same issue it started last night around 5pm CST 07/08/2022 browser timeouts on both wifi and direct connect. super laggy router login with the red banner. I called my ISP and they said my modem looks fine on there side.
Sparklight internet
Netgear C6220 router combo