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rish234's avatar
rish234
Tutor
Jul 07, 2022
Solved

C3700v2 Modem Issues | Connected, but activation banner displayed

Hi, similar to this post earlier I've been experiencing some slowdowns (many timeout errors on browser), and connection drops within the past week on both wifi and direct ethernet connections to the ...
  • andersv44's avatar
    Jul 12, 2022

    Another thread 

     

    I had the exact same issue with a C3700v2 and Xfinity, and it started around the same time as your post.   What worked for me is a factory reset with the ERASE button found in Administration > Backup Settings.  Remove Coax, Erase (reboot occurs).  Reconnect coax and power cycle.  "Activation" messages stopped, so the modem did reprovision itself, as xfinity said it should.  All good now.  I hope this helps you.