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Forum Discussion
Ghoulardi57
Sep 06, 2020Aspirant
C3700v2 Override
Xfinity outtage Friday, since restored. Speed has dropped 70% to under 30mbps. Xfinity support tells me I need to "override equipment" to allow new signal from Xfinity to reestablish 100mbps speed....
Ghoulardi57
Sep 07, 2020Aspirant
Yep,
I have done the power cycle already, multiple times.
Trying to avoid the reset if I can. Comcast is supposed to be calling
and waiting to hear what soembody who knows what is going on says!
So far phone support has been useless.
I still suspoect it is something on their end
which of course they are not admitting ;-)
Thanks for the response.
FURRYe38
Sep 07, 2020Guru - Experienced User
You'll need to reset as well to be sure.