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Forum Discussion
qathetenkou
Dec 19, 2019Follower
C3700v2 WiFi Stuck
Bought the C3700v2 router/modem for my new small apartment. When I first started it up, the WiFi worked for maybe a minute and before I could finish setting up the router, it reset. Once finished wit...
plemans
Dec 19, 2019Guru - Experienced User
A couple things you can try.
1. most people just push the reset button. You need to push and hold while its fully powered on for 7-10 seconds. Occassionally up to 30 seconds. the lights should change.
2. Contact support. If you just bought this, it comes with 90 days of free support. Click on "mynetgear" at the top. Register an account and then the device. From there you can contact support and get assistance with setup.
Here's where you can get your install guides, troubleshooting, and the manual.