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Forum Discussion
c3700v2
I have a c3700v2. My phone and Alexa device connects to Wifi, however my fairly new television will not collect and was just working a week ago. I can see all of my different neighbors network conne...
HKing1 wrote:
My phone and Alexa device connects to Wifi, however my fairly new television will not collect and was just working a week ago.
When most devices connect to the wifi but one doesn't, the first place to look is on the device itself, your TV.
You router isn't picking in your TV for some odd reason.
Connecting a TV to the network is usually best done through the TV's controls and set up routine. The router rarely does much more than spit out the wifi signal. It is then down to the TV to do its thing.
What is this TV?
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
You might like to search there for messages related to your problem.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
- I have a Vizio television that’s maybe a year old. I’ve tried all the suggestions I can think of such as unplugging both tv and modem, factory reset, etc. I will take a look at what you suggested. Thank you for all of your help.