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Forum Discussion
herecuzitbroke
Jan 14, 2021Aspirant
C6220 5Gz suddenly stopped working
Our router has been working fine for 2 years. Then the 5Gz networks disappeared from both the home network and the guest network. Can't see the SSID from multiple devices. 2.4 works fine. We've tried ...
Jmengsk
Jan 21, 2021Aspirant
Same issue here. Working fine 2 years and half. Suddenly, today, both networks have stopped working. 2.4Gz and 5Gz . none of my devices: PC, Phones, NEST thermostat, Google Nest Hub are able to see the networks.
Any advice other than restart the device? I already did like three times, got the same result.
- FURRYe38Jan 21, 2021Guru - Experienced User
Factory reset the modem and setup from scratch?
Jmengsk wrote:Same issue here. Working fine 2 years and half. Suddenly, today, both networks have stopped working. 2.4Gz and 5Gz . none of my devices: PC, Phones, NEST thermostat, Google Nest Hub are able to see the networks.
Any advice other than restart the device? I already did like three times, got the same result.